Cancellation & Termination Policy

1. Notice of Cancellation

To initiate the cancellation of a project or service agreement, the Client must provide written notice via email to the company principals:

• Dan Nikiforov: dan@dndsolutions.io
• Dom Julian: dom@dndsolutions.io

Cancellation is effective only upon receipt of written confirmation from DnD Solutions.

2. Financial Obligations & Non-Refundability

Upfront Deposits: The mandatory upfront deposit (typically 30%–50%) is strictly non-refundable. This deposit represents earned consideration for project reservation, administrative setup, onboarding, and the opportunity cost of resource scheduling.

Outstanding Balances: Upon cancellation, the Client remains responsible for all fees and expenses incurred up to the effective date of termination.

Invoiced Amounts: All unpaid invoices issued prior to the cancellation notice remain due and payable under the original Net 7 terms.

3. Work Suspension & Deliverables

Cessation of Labor: Upon notice of cancellation, all labor, development, and resource allocation will cease immediately.

Intellectual Property: Ownership of any final deliverables only transfers to the Client upon full payment of all outstanding balances. DnD Solutions retains all rights to underlying tools, templates, frameworks, and internal systems.

Handoff: Final documentation or handoff materials will only be delivered if specified in the original Statement of Work (SOW) and if the account is in good financial standing.

4. Rights of the Company

DnD Solutions reserves the right to suspend or terminate services immediately, without refund, for:

• Non-payment of invoices.
• Breach of the Master Services Agreement.
• Unlawful or unethical use of services.
• Actions that expose the Company to legal or reputational risk.

5. Dispute Resolution

Any disputes arising from the cancellation or termination of services are governed by the laws of the Commonwealth of Pennsylvania. All unresolved conflicts must be settled through binding arbitration via the American Arbitration Association (AAA).